Privacy policy

What is a Privacy Policy?

Under the General Data Protection Regulation (GDPR) anyone who collects personal data needs to set out how it will be stored and what they will do with it. 

I've tried to make it as straightforward as possible, but it's still fairly heavy legal stuff. 

This is a privacy policy for Sara Woodman Gardening (SWG)

This policy is effective from 28th February 2023

This policy describes how SWG deals with your personal data, when you interact with SWG.

Summary

I only hold the data that you give me freely, I don't have any mailing lists, I don't pass it on to anyone else, and I guard all electronic and paper information securely and carefully.

What is "personal data"? 

This includes information such as your full name, address, phone number and email address. When paying SWG by bank transfer, then it may also include certain of your account details which are publicly available, such as your account number and sort code which are sometimes detailed in bank statements, depending on how your bank sends the payment to SWG's bank.

Contact:

Sara Woodman is defined as the data controller of any of your personal data collected during your interactions with SWG. Contact about your privacy can be made by email to sara.woodman@gmail.com

Emails and other communications:

SWG will store and process personal information supplied by you in communications for the purposes of a business relationship. This will include any personal information communicated to SWG, and is likely to include your full name, other contact details and your location information.

Collected personal information will be used to efficiently communicate with you and it will also be used in invoicing, design proposals, and other similar documents. Emails are also stored to keep a track of discussions, decisions and for legal reasons.

SWG may on occasion share this personal data with others, but only if specifically asked to by yourself: for example, you may ask me to pass your contact information on to a third party such as a supplier/contractor/specialist etc. 

This personal data is collected on the lawful basis of having a legitimate interest in the personal data, to form and maintain a business relationship and for efficient communication. The data is obtained in a way, and used for purposes that would be reasonable to expect (ie you gave SWG this information yourself), it is not harming your rights and interests and has minimal privacy impact to you.

Data Retention

These types of personal data will be stored for a period of 10 years.

Data collected from this website:

This website is hosted by Squarespace. When visiting this website, information about you and your device is collected by Squarespace, including:

  • Information typically found in web server access logs, ie data about your user agent and the referring website and your IP address.

  • Additional information contained in the HTTP protocol. 

  • Data from user search terms.

  • Data about setting of cookies. 

    Squarespace records this personal data, on the lawful basis for processing of having a legitimate interest in that data for network and information security. See Squarespace Privacy Policy for further information 

Personal data rights:

You have the following rights regarding the use of your personal data:

  • The right to be informed.

  • The right of access.

  • The right to rectification.

  • The right to erasure.

  • The right to restrict processing.

  • The right to data portability.

  • The right to object.

  • Rights in relation to automated decision making and profiling.

  • The right to lodge a complaint with the supervisory authority.

Certain of these rights do not apply in all circumstances due to the lawful basis of processing. Your provision of personal data is not a statutory or contractual requirement and you are not obliged to provide the personal data and there are no consequences if you do not provide personal data (other than SWG being unable to get in contact with you).

Making changes to personal data

If you wish to make any changes to the personal information which SWG holds, simply email your request to sara.woodman@gmail.com

Dispute Resolution:

Disputes will be handled by the customer service representative at SWG (that would be me). The customer service representative will correct any errors and reply to any personal data requests within 1 month.